The second-hand marketplace Shoppers Express Frustration Regarding Size Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's clothes without notifying every member regarding the update.
Online Platforms Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches other platforms.
They have suggested members to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Modifications
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
